Shipping policy
Order Processing
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All orders are processed within 1-2 business days after receiving your order confirmation email.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Delivery times are estimates only and may vary depending on the shipping carrier, destination, and any unforeseen delays (customs clearance, weather, etc.).
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We aim to dispatch orders promptly but cannot guarantee exact delivery dates.
| Shipping Option | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 business days |
| Express Shipping | 2-3 business days |
| International Shipping | 5-14 business days |
Please note: delivery times may vary depending on your location.
Domestic & International Shipping
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We currently ship to addresses within [your country] and selected international destinations.
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International orders may be subject to customs, import duties, and taxes which are the responsibility of the customer.
Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).
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You can track your shipment using the link provided in the email.
Delays, Lost or Damaged Orders
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While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers.
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If your order is lost or arrives damaged, please contact us within 7 days of receipt at [your email address] so we can assist you.
Shipping Address Accuracy
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Please ensure all shipping information is correct before placing your order.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions or concerns about your order, please contact us at:
📧 truckmattresses@gmail.com